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Theresa Chahwan

Practice Manager

BRANCH: Glenroy
  • Theresa began her employment with Bardo Lawyers in 2013 and holds a Bachelor of Auditing from the Lebanese Canadian University.
  • Previously serving as the Accounts and Administrative Manager, Theresa was promoted to the role of Practice Manager at Bardo Lawyers in January 2024.
  • Theresa has over 15 years of experience in accounts and bookkeeping.
  • Theresa oversees day-to-day administrative operations, including staffing, scheduling, and office management.
  • She coordinates administrative support functions such as reception, filing, mail distribution, and supplies procurement.
  • Theresa manages the office budgets, expenses, and financial reporting.
  • Theresa implements and maintains legal practice management software and other technology solutions to streamline workflow and enhance productivity.
  • She ensures the security and confidentiality of client information and sensitive data in compliance with legal and regulatory requirements.
  • Theresa monitors client satisfaction and feedback to implement strategies for enhanced client service delivery.
  • Theresa prepares and analyses financial reports, budgets, and forecasts to support decision-making, monitors billing for accurate and timely invoicing and payment processing.
  • Proactively implementing best practices and quality improvement initiatives to enhance operational effectiveness and client service delivery.

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